Support

A question, a problem, a request? Write to us at supportplanfamilial@gmail.com. Tell us your family's name and describe what is happening, with a screenshot if possible. We reply as soon as we can.

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Your family's name.
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What you were doing, and what happened.
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Your phone model (iPhone or Android).
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A screenshot, if possible.

Free trial, minimum age, joining your family, end of subscription: the answers are on the home page.

How to do it, and what is deleted or kept: Delete my account.

In the chat, press and hold the message, then tap "Report". The Plan Familial team reviews every report.

For a serious or urgent problem, also write to us at supportplanfamilial@gmail.com.